This morning our primary backbone connection provider began experiencing backbone connectivity and routing issues that are affecting all of their customers served out of their Golden Valley, MN switch location, which is where our servers have been colocated for the past several years. These issues are intermittently affecting service to us, as well as all of their other IP connectivity clients.
We have a backup circuit in place, however we had this circuit down for diagnostics, and had some difficulty accessing our side of the circuit to bring it back up. That has now been done, and service is flowing on the primary when it is up, and the backup when the primary drops.
Our vendor is aware of the issue and has technicians working to restore service, but meanwhile our backup is now online and handling the traffic.
Once our supplier advises us that service has been fully restored and the primary is again reliable we will send out an additonal update.
For now all services should be operational either on the primary or backup circuits.